Frequently Asked Questions
Everything you need to know about your Holistic Goddess rituals.
Castor Oil FAQs
Is the roller made from real rose quartz?
Yes. Every Holistic Goddess Roll-On features a real rose quartz rollerball for a naturally smooth, cooling application. Paired with our glass bottle, it's designed to make every ritual feel just a little more special.
Is your Castor Oil USDA Organic?
Yes. Every bottle of Holistic Goddess Castor Oil is USDA Organic Certified, EWG Verified®, cold-pressed, and hexane-free. We also third-party test every batch because we believe you should always know what you're putting on your skin.
What does third-party tested mean?
Every batch is independently tested to verify purity, quality, and safety before it's bottled. We screen for heavy metals, phthalates, and other contaminants while verifying key quality markers, so every bottle meets the same standard we'd use ourselves.
How do I use my Castor Oil?
Each ritual is a little different. Choose your product below for step-by-step instructions, where to apply it, and tips for getting the best results.
Where does your Castor Oil come from?
Our USDA Organic castor beans are grown in India, where castor has been cultivated for generations. The oil is cold-pressed, then bottled in the USA in small batches to help maintain freshness and quality.
Is Castor Oil safe for sensitive skin?
Yes. Our castor oil and castor oil blends are designed for daily rituals and are well tolerated by most skin types, including sensitive skin. As with any new skincare ritual, we recommend starting with a patch test.
Will Castor Oil clog my pores?
Castor oil is naturally rich in ricinoleic acid and is non-comedogenic, making it suitable for many skin types. Most women find it becomes an easy part of their daily ritual without clogging pores. Start with a small amount on clean, damp skin and use what feels right for your skin.
Will Castor Oil grow facial hair?
No. This is one of the most common myths about castor oil. While it helps nourish your skin and condition existing hair, supporting stronger, healthier-looking hair over time, it does not create new hair follicles or cause facial hair to grow.
Can I use Castor Oil during pregnancy or while breastfeeding?
We recommend avoiding castor oil over the abdomen during pregnancy. During breastfeeding or postpartum, consult your healthcare provider before incorporating it into your routine.
Can I use Castor Oil on my period?
Yes. Many women continue using castor oil throughout their cycle. If you're using it on the lower abdomen for cramps, you may want to pause during heavier flow or if you're feeling more sensitive, and resume once your flow becomes lighter. Facial and general body applications can be used as normal during your period.
How should I store my Castor Oil?
Store your bottle in a cool, dry place away from direct sunlight. Our amber glass bottle helps protect the oil from light, keeping it fresh from the first drop to the last.
How long does Castor Oil last?
It depends on how you use it. Most women find a roll-on lasts about 1 month with daily facial use, or around 2 weeks when used daily for larger body rituals like the abdomen. Our 3.4 fl oz dropper bottle offers a convenient middle option for both face and body use, while our 16 oz bottle lasts considerably longer and is ideal for regular body rituals or castor oil packs.
Liver Pack FAQs
How do I use my Liver Pack?
Our step-by-step guide shows you exactly where to place your Liver Pack, how much castor oil to use, how long to wear it, and tips for getting the most from every ritual.
View the Liver Pack How to Use Guide →
How often should I use my Liver Pack?
Start with 30 minutes and gradually work your way up to one hour as your body becomes familiar with the ritual. Most women use their pack 3–5 times per week, resting 1–2 days between sessions.
Can I use my Liver Pack on my period?
Yes. Many women continue using their Liver Pack during their cycle. If you're bleeding heavily or feeling especially sensitive, you may prefer to wait until your flow becomes lighter before using it.
Can I use my Liver Pack during pregnancy or while breastfeeding?
No. Do not use Castor Oil Packs during pregnancy. If you are breastfeeding or postpartum, consult your healthcare provider before use.
How do I clean my Liver Pack?
The organic cotton flannel is designed to be reused with the same oil between washes. Hand wash as needed, then lay flat to air dry. With consistent use, replace your pack every month or once it feels saturated.
When should I replace my Liver Pack?
With consistent use, your Liver Pack will naturally retain more castor oil over time. We recommend replacing it 1-2 months, or sooner if it begins to feel saturated.
Shipping FAQs
When will my order ship?
Most orders are processed within 1–2 business days. Once your order ships, you'll receive a confirmation email with tracking information so you can follow it every step of the way.
When will my order ship?
Most orders are processed within 1–2 business days. Once your order ships, you'll receive a confirmation email with tracking information so you can follow it every step of the way.
How long does shipping take?
Shipping times vary based on your location and the shipping method selected at checkout. Most U.S. orders arrive within 3–7 business days after leaving our warehouse.
Do you ship internationally?
Yes. We ship to many countries around the world. Available shipping options and rates are calculated at checkout based on your location, with the option to prepay taxes and duties for a smoother delivery experience.
How can I track my order?
As soon as your order ships, we'll email you a tracking link so you can follow your package from our warehouse to your doorstep.
What is your return policy?
We offer a 30-day guarantee on select castor oil products. Please note that this guarantee does not extend to bundles, supplements, or accessories.
Eligibility is noted on each product page, and our full return policy is available for further details.
Can I change or cancel my order?
We begin processing orders quickly to get them on their way. You can request changes or cancellations within 2 hours of placing your order. After that, we cannot guarantee that changes can be made, but we’ll always do our best to help.
My order arrived damaged. What should I do?
We're here to help. If your order arrives damaged or there's an issue with your shipment, please contact us within 30 days at support@holisticgoddess.com with your order number and photos of the damage so we can make it right.
Subscription FAQs
How does Subscribe & Save work?
Subscribe & Save is the easiest way to keep your favorite rituals stocked while saving on every order. Choose your preferred delivery schedule, and we'll automatically send your products so you never have to remember to reorder.
How do I access my subscription?
You can manage your subscription anytime through our Subscription Portal. Simply enter the email address used for your order, and we'll send you a secure login link.
If you need a hand, we're always happy to help at support@holisticgoddess.com.
Can I skip my next order?
Yes. You can skip your next shipment anytime through your Subscription Portal before your order is processed. If you'd rather we take care of it for you, simply email support@holisticgoddess.com.
Can I change how often my subscription arrives?
Yes. You can update your delivery schedule anytime through your Subscription Portal to better fit your routine.
Need some help? Just email support@holisticgoddess.com and we'll be happy to assist.
Can I update my payment method or shipping address?
Yes. You can update your payment information, shipping address, and other subscription details anytime through your Subscription Portal. If you need assistance, email support@holisticgoddess.com and we'll take care of it.
How do I cancel my subscription?
You can cancel your subscription anytime through your Subscription Portal. There are no cancellation fees or long-term commitments. If you have any questions before canceling, our team is always here to help at support@holisticgoddess.com.
