Privacy policy

This Privacy Policy explains how Holistic Goddess Inc. (“Holistic Goddess,” “we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from www.holisticgoddess.com (“Site”). By using the Site, you agree to this Policy.

Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you.
• Device and browsing data such as IP address, browser type, time zone, cookie identifiers, and pages viewed
• Order data such as name, billing and shipping address, phone, email, and payment information processed by third-party gateways
• Customer support or marketing information such as messages, survey responses, or subscription details

How We Use Information

We use personal information to
• Process and fulfill orders, payments, and subscriptions
• Communicate order updates and respond to customer service inquiries
• Send marketing or promotional messages when you have opted in
• Analyze traffic and improve our products, website, and communications
• Detect, investigate, and prevent fraud or security issues
• Comply with legal requirements and enforce our Terms of Service

Sharing Information

We share information only as necessary to run our business:
• With service providers such as Shopify, Klaviyo, Google Analytics, and fulfillment partners
• With payment processors (Shopify Payments, PayPal, etc.) for secure transaction processing
• When required by law or to protect our rights or safety
We do not sell personal information for money. We may disclose limited identifiers for cross-context behavioral advertising as defined by some U.S. privacy laws.

Cookies and Similar Technologies

We use essential cookies to operate our Site, performance cookies for analytics, and advertising cookies to show relevant offers. You can manage cookies in your browser settings. Blocking cookies may limit functionality. We honor Global Privacy Control signals where required.

Analytics and Advertising Choices

We use tools such as Google Analytics. You can opt out at tools.google.com/dlpage/gaoptout or manage preferences through the Digital Advertising Alliance (optout.aboutads.info).

SMS and Email Marketing

By subscribing, you agree to receive recurring automated marketing messages at the contact information provided. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase.

Your Privacy Rights

Depending on your U.S. state, you may have rights to
• Know what personal information we collect and how it’s used
• Request access, correction, or deletion
• Opt out of sale or sharing for cross-context behavioral advertising
• Opt out of targeted advertising and certain profiling
• Appeal a denied request where permitted
To exercise your rights, email support@holisticgoddess.com with “Privacy Request” in the subject line.

Non-Discrimination

We will not deny goods or services, charge different prices, or provide a different level of service because you exercised a privacy right.

Authorized Agents

You may authorize someone to submit requests on your behalf. We may require proof of authorization and verify your identity.

Right to Appeal

If we deny your request, you may reply to our response with “Appeal” in the subject line. We will respond within the period required by law.

Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes that require a Right to Limit under state privacy laws.

Retention

We retain order, transaction, and support records as required by law or for legitimate business purposes such as fraud prevention and accounting. Marketing data is retained only until you unsubscribe or request deletion.

Security

We use administrative, technical, and physical safeguards—including encryption in transit and access controls—to protect personal information. No online system is fully secure, and we encourage you to protect your passwords and devices.

Minors

The Site is not intended for children under 13, and we do not knowingly collect their data. If you believe a child has provided information, contact us for deletion.

International Users

If you access our Site from outside the United States, your information may be processed in the U.S., where laws may differ. By using the Site, you consent to that transfer.

Do Not Track

There is no consistent industry standard for Do Not Track signals. We currently do not respond to DNT requests but honor Global Privacy Control (GPC) where required.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or laws. Updates will be posted with a new “Last Updated” date. Material updates will be clearly noted.